INTERCULTURAL COMMUNICATION

MMC6936, Section 3395

Wednesdays, 6:15 – 9:10 p.m. (11-E2) 

3020 Weimer

 

 

Course Instructor: Dr. Michael Leslie

Office & Phone: 3060 Weimer Hall

E‑mail Address: mleslie@jou.ufl.edu

Office Hours: Monday, Wednesday, Wednesday, 9:30 to 11:30

 

INTRODUCTION

The study of intercultural communication is often approached from a social psychological perspective. Although that perspective has yielded many important ideas about intercultural communication, other perspectives may also contribute to our understanding of the subject,  particularly in acknowledging the influence of context and power in intercultural interactions. I hope that through your participation in this course, you will come to appreciate the complexity and dialectical tensions involved in intercultural interactions and that this course will enhance your self‑reflection, flexibility, and sensitivity in intercultural communication.

 

TEXTBOOK:

Neuliep, J.W. (2003). Intercultural Communication: A Contextual Approach (2nd ed.). Boston: Houghton Mifflin.

 

COURSE OBJECTIVES:

Upon the completion of this course, you should be able to:

  • Define communication, especially intercultural communication
  • Identify, describe, and explain the cultural context and its impact on intercultural
  • communication
  • Identify, describe, and explain the microcultural context and its impact on intercultural
  • communication
  • Identify, describe, and explain the environmental context and its impact on intercultural
  • communication
  • Identify, describe, and explain the perceptual context and its impact on intercultural
  • communication
  • Identify, describe, and explain the socio-relational context and its impact on intercultural communication
  • Compare and contrast verbal communication styles and patterns of various cultures
  • Compare and contrast nonverbal communication styles and patterns of various cultures
  • Identify and describe the factors that affect the development of relationships across cultures
  • Explain how the cultural, microcultural, environmental, perceptual, and socio-relational
  • contexts affect intercultural communication in organizations
  • Describe the types of and process of acculturation
  • Define and identify the stages of culture shock
  • Describe and practice the components of intercultural competence
  • Write and submit an intercultural paper

 

COURSE FORMAT

This course consists of lectures, class discussions, group activities, group presentations, reading reports, quizzes and a term project.  Students may also be asked to write brief reaction papers or give oral presentations on intercultural communication topics.

 

The lectures are designed to promote dialogue on issues addressed in text chapters and to provide additional information beyond what is included in the text.

 

Class discussions are designed to encourage students to express opinions, observations, share experiences, and ask questions. Students should use this time to clarify their understanding of concepts encountered in course materials. (Personal issues such as test and assignment scores will not be addressed during this time. Students with these concerns should follow the guidelines presented in the syllabus for grievances).

 

Group activities will be arranged periodically to allow students to become acquainted with other class members and their ideas. They also provide opportunities for students to see the application of the principles introduced in course materials.

 

Presentations will consist of a combination of lecture and media presentations The instructor will schedule these based on the final number of students in the class and their interests.

 

Reading and Assignment Reports: These are designed to motivate students to engage in and think about intercultural communication and its application to topics discussed in class. The instructor will announce these assignments along with their due dates. Grades on these assignments will be based on the depth of the observations, their thoroughness, and their overall quality (grammar, organization, style, and so on). Note: Students are responsible for the quality of learning experience they get from these assignments. Students who put little effort into them will get little out of them.

 

Term Paper: Students will choose a term paper in consultation with the instructor.

 

COURSE POLICIES AND PROCEDURES

Attendance: Two unexcused absences are permitted during the semester. One letter grade will be subtracted from a student's course point total for each absence recorded beyond those permitted. The instructor may excuse certain absences such as personal emergencies (severe personal or family illnesses, personal or family tragedies, work‑related emergencies). Proof for excused absences must be documented within two classes of the absence and must clearly state that the emergency required that the student miss the course on the date and at the time of the absence.

 

 

 

Incompletes: An incomplete will be awarded to students who have passing grades but who, in the last quarter of the course, become seriously ill or suffer tragedies that prevent them from otherwise completing the course. To receive an incomplete, the illness or tragedy must be documented in a written memo to the course instructor. The memo must clearly show why the emergency prevented the student from completing the remainder of the coursework.

 

Special‑Student Resources: A variety of services are available to students who need special accommodations for success in this class. These students should contact the university’s Office of Student Services for assistance.

 

Religious Observation and School Excused Activities: Students who miss class for the above reasons are responsible for contacting the instructor to pick up assignments and to review class announcements. It is their responsibility to obtain class notes from other students. Students who miss exams or graded in‑class activities as a result of their participation in a religious observation or school excused activity will be allowed to complete these activities or substitute activities on an alternative date. Contact the instructor at least two classes prior to such planned absences to reschedule activities.

 

Course Standards: Students who enroll in this course are expected to demonstrate professionalism in the following areas:

Course Assignments: All class assignments submitted for grading should be neatly typed, double‑spaced, on standard 8‑1/2 x 11 paper. Most assignments will be submitted electronically, via the class listserv or via WebCT.

Course Communication: Students are expected to show respect for instructors, teaching assistants, guests, and one another regardless of opinion, value, cultural, and other group differences. Students should give one another equal opportunity to express opinions, experiences, and ideas. All students should be supportive of a cooperative learning environment. The instructor reserves the right to publicly reprimand students whose behavior disrupts the learning environment and/or to arrange for disciplinary action according to policies set by the university.

Course Preparation: Students are expected to read the assigned material prior to class. They should be prepared to answer questions related to the material in the text and may be called on to do so. Students should also be prepared to ask questions about issues of interest or ask for clarification of concepts introduced during class.

 

Academic Misconduct: Students discovered cheating (turning in non-original work, engaging in plagiarism, and so on) will lose points on the assignment/test in question. The instructor may also pursue disciplinary actions according to university policies and procedures.

\

Grievances: Students with concerns or questions about assignment grading should address those grievances to the instructor in memo form within two classes of receiving the grade. The graded assignment should accompany the memo. The instructor will consider the concern and respond or request a meeting with the student to discuss the matter. Other concerns may be discussed with the instructor during regularly scheduled office hours or by appointment.

EVALUATION:

Your final grade is earned, not given, and is dependent on your performance on the

following class activities:

 

Intercultural Exercises 10%

Quiz  #1                       10%

Quiz  #2                       10%

Quiz  #3                      10%

Class Presentation     10%

Reading Reports          15%

Term Paper                  35%

Total                           100%

 

COURSE GRADES:

Course grades will be assigned on a curve with the following percentages used for guidance:

 

100-93%          A

87-83 %           B

92-88%            A/B

82-78%            B/C

77-73%            C

72-68%            C/D

67-63%            D

62-00%            F

 

CLASSROOM ETIQUETTE:

Students are expected to conduct themselves professionally as adults. You are expected to be in class on time. The central premise regarding classroom etiquette is to respect others by practicing simple manners.

 


TOPICAL CALENDAR (This schedule is tentative. The final schedule, including student presentations, will be distributed in due course):

 

WEEK I: August 27

Orientation/Introduction, Syllabi Distribution

The Necessity of Intercultural Communication (Neuliep Chapter 1)

Defining Culture (Neuliep Chapter 1)

 

WEEK II: September 3

The Cultural Context: Individualism/Collectivism (Neuliep Chapter 2)

The Cultural Context: High/Low Context (Neuliep Chapter 2)

The Cultural Context: Uncertainty Avoidance (Neuliep Chapter 2)

 

WEEK III: September 10

The Cultural Context: Power Distance (Neuliep Chapter 2)

The Cultural Context: Value Orientations (Neuliep 2)

Film: Communicating Across Cultures

 

WEEK IV September 15

Quiz #1 (Neuliep Chapters 1, 2, & 3)

The Micro-Cultural Context (Neuliep Chapter 3)

Video: TBA

 

WEEK V:  September 24

The Environmental Context (Neuliep Chapter 4)

Video: TBA

 

WEEK VI:  October 1

The Perceptual Context (Neuliep Chapter 5)

Video: A World of Difference

 

WEEK VII:  October 8

Intercultural Simulation: TBA

 

WEEK VIII: October 15

The Socio-Relational Context (Neuliep Chapter 6)

Film: TBA

 

WEEK IX: October 22

The Verbal Code (Neuliep Chapter 7)

Video: To be Arranged

 

WEEK X: October 29

Quiz  #2 (Neuliep Chapters 5, 6, 7, 8, and films)

The Nonverbal Code (Neuliep Chapter 8)

Film: Ethnic Notions

Video: TBA

 

 

 

WEEK XI: November 5

The Nonverbal Code (Neuliep Chapter 8)

Film: A World of Gestures

 

WEEK XII: November 12

Developing Intercultural Relationships (Neuliep Chapter 9)

Video: TBA

 

WEEK XIII: November 19

Intercultural Communication in Organizations (Neuliep Chapter 10)

Film: American Game, Japanese Rules

 

WEEK XIIII: November 26

Acculturation (Neuliep Chapter 11)

Culture Shock (Neuliep Chapter 11)

Video: TBA

 

WEEK XV: December 3

Quiz #3

Intercultural Competence (Neuliep Chapter 12)

Film: Managing the Overseas Assignment

 

WEEK XVI: December 10

Final Paper Due

 


Reading Resources

 

The following list is by no means inclusive of the vast number of readings available for persons wanting to know more about intercultural communication. Some of the references focus on teaching intercultural communication; others provide a theoretical foundation; still others are useful resources for experiential activities that can be used as launching points for developing activities and small-group projects or demonstrations in intercultural communication.

 

            Bennett, M. J. (1993). Towards ethno-relativism: A developmental model of intercultural sensitivity. In R. M. Paige (Ed.), Education for the intercultural experience (pp. 1-51). Yarmouth, ME: Intercultural Press.

            Bennett, M. J. (Ed.). (1998). Basic concepts of intercultural communication: Selected readings. Yarmouth, ME: Intercultural Press.

            Brislin, R. W. (1993). Understanding culture's influence on behavior. Fort Worth, TX: Harcourt Brace Jovanovich.

            Brislin, R. W., & Yoshida, T. (1994). Intercultural communication training: An introduction. Thousand Oaks, CA: Sage.

            Byrd, M. L. (1992). The intercultural communication book. New York: McGraw-Hill.

            Carbaugh, D. (Ed.). (1990). Cultural communication and intercultural contact. Hillsdale, NJ: Erlbaum. Chen, G. M., & Starosta, W. I. (1998). Foundations in intercultural communication. Boston: Allyn & Bacon Cushner, K., & Brislin, R. W. (Eds.). (1997). Improving intercultural interactions: Modules for cross-cultural training programs (Vol. 2). Thousand Oaks, CA: Sage.

            Fowler, s. M., & Mumford, M. G. (Eds.). (1995-1999). Intercultural sourcebook: Cross-cultural training methods (Vols.1-2). Yarmouth, ME: Intercultural Press.

            Gochenour, T. (Ed.). (1993). Beyond experience: The experiential approach to cross-cultural education. Yarmouth, ME: Intercultural Press.

            Gonzalez, A., Houston, M., & Chen, V. (Eds.). (2000). Our voices: Essays in culture, ethnicity, and communication: An intercultural anthology (3rd ed.). Los Angeles: Roxbury.

            Groth, G. A. (1997). Managing conflict and hostilities during diversity discussions and training. In C. D. Brown, C. snedeker, & B. sykes (Eds.), Conflict and diversity (pp. 266-279). Cresskill, NJ: Hampton Press.

            Gudykunst, W. B., & Nishida, T. (1989). Theoretical perspectives for studying intercultural commu- nication. In M. K. Asante & W. B. Gudykunst (Eds.), Handbook of international and intercultural communication (pp. 17-46). Newbury Park, CA: Sage.

            Hall, B. J. (1992). Theories of culture and communication. Communication Theory, 1, 50-70. Hall, E. T. (1981). Beyond culture. New York: Doubleday.

            Kohls, L. R. (1996). Survival kit for overseas living (3rd ed.). Yarmouth, ME: Intercultural Press.

            Kohls, L. R., & Knight, I.M. (1994). Developing intercultural awareness: A cross-cultural training hand- book (2nd ed.). Yarmouth, ME: Intercultural Press.

            Kolb, D. A. (1993). Learning-Style Inventory: Self-scoring inventory and interpretation booklet. Boston: Hay /McBer Training Resources Group.

            Martin, J. N., & Nakayama, T. K. (1999). Thinking dialectically about culture and communication. Communication Monographs, 9, 1-26.

            Martin, J. N., & Nakayama, T. K. (2000). Intercultural communication in contexts (2nd ed.). Mountain View, CA: Mayfield.

            Martin. J. N., Nakayama, T. K., & Flores, L. A. (1998). Readings in intercultural contexts. Mountain View, CA: Mayfield.

            Paige, R. M. (Ed.). (1993). Education for the intercultural experience. Yarmouth, ME: Intercultural Press. Paige, R. M. & Martin, J. N. (1983). Ethical issues and ethics in cross-cultural training. In D. Landis & R. Brislin (Eds. ), Handbook of intercultural training. Elmsford, NY: Pergamon.

            Ponterotto, J., & Pedersen, P. (1993). Preventing prejudice: A guide for counselors and educators. New- bury Park, CA: Sage.

            Pusch, M. D. (Ed.). (1979). Multicultural education: A cross-cultural training approach. Yarmouth, ME: Intercultural Press.

            Samovar, L., & Porter, R. (Eds.). Intercultural communication: A reader (9th ed.). Belmont, CA: Wadsworth. Seelye, H. N., (Ed.) (1996). Experiential activities for intercultural learning (Vol. 1). Yarmouth, ME: Intercultural Press.

            `Singer, M. R. (1998). Perception and identity in intercultural communication. Yarmouth, ME: Intercultural Press.

            Smith, D., & Kolb, D. A. (1985). User guide for the Learning-Style Inventory. Boston: McBer.

            Steward, E. C., & Bennett, M. I. (1991). American cultural patterns: A cross-cultural perspective. Yarmouth, ME: Intercultural Press.

            Summerfield, E. (1993). Crossing cultures through film. Yarmouth, ME: Intercultural Press.

            Thiagarajan, S. (1990). Barnga: Simulation. Yarmouth, ME: Intercultural Press.

            Ting-Toomey, S. (1999). Communicating across cultures. New York: Guilford.

            Warren, L. (1997). 15 suggestions for controlling emotional "hot buttons" in class. Derek Bok Center for Teaching and Learning, Harvard University.  www.fas.harvard.edu/ -bok-cen/ docs.

            Wildman, M. (1996). Privilege revealed: How invisible preference undermines America. New York: New York University Press.